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Im having trouble with the passepartout on my site. I would like to make it the same as the two examples attached from the Mane example.
My main page is set to full width but it still has a dark background on the side that is from the footer.
I also notice on the mane example, there is almost a grid that keeps the top menu static at a certain point as you scroll down the page. How do I apply this to my site?
1. Please note that you can set Passepartout options globally in Elated Options >> General >>
and for some specific page in Elated General page settings >>
Understanding difference between Global Options and Page Options. As an example we are going to focus on "Header Type" and "Header Skin" options.
a) Global Options are represented in Dashboard > Theme Options. For this example we are going to focus on Theme Options > Header. You can set Header Type and Header Skin here, and this will be applied to all the pages on your website, except from the pages that have Page Options set also.
b) Page Options are represented in Dashboard > Pages > find and Edit single Page > scroll towards the bottom.
If the Page Options are set, these options will override the Global Options. So if you want all pages to use same options, you want to set these Page Options to "Default" value, only then it will use whatever you have set in Global Options.
2. You can choose Header Behavior globally in Elated Options >> Header >>
Or for some specific page in Elated Header page settings.
Please let us know if there is anything else we can do for you.
Thank you, Jerry
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I am slowly getting familiar with the different areas of the themes back end.
Unfortunately this didn't make a difference. I am still having issues with my page not being full screen, even though I have selected full screen and included a passepartout section.
Please see screen shot attached of how my site is currently looking. Ive also taken a screenshot of how I want it to look.
Ive searched everywhere and can't seem to find what i've done wrong. Any more help you could offer would be great.
Hi there,
Im having trouble with the passepartout on my site. I would like to make it the same as the two examples attached from the Mane example.
My main page is set to full width but it still has a dark background on the side that is from the footer.
I also notice on the mane example, there is almost a grid that keeps the top menu static at a certain point as you scroll down the page. How do I apply this to my site?
Thanks
Lauren
Hello,
1. Please note that you can set Passepartout options globally in Elated Options >> General >>
and for some specific page in Elated General page settings >>
Understanding difference between Global Options and Page Options.
As an example we are going to focus on "Header Type" and "Header Skin" options.
a) Global Options are represented in Dashboard > Theme Options.
For this example we are going to focus on Theme Options > Header. You can set Header Type and Header Skin here, and this will be applied to all the pages on your website, except from the pages that have Page Options set also.
b) Page Options are represented in Dashboard > Pages > find and Edit single Page > scroll towards the bottom.
If the Page Options are set, these options will override the Global Options. So if you want all pages to use same options, you want to set these Page Options to "Default" value, only then it will use whatever you have set in Global Options.
2. You can choose Header Behavior globally in Elated Options >> Header >>
Or for some specific page in Elated Header page settings.
Please let us know if there is anything else we can do for you.
Thank you,
Jerry
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi Jerry,
Thanks for your response.
I am slowly getting familiar with the different areas of the themes back end.
Unfortunately this didn't make a difference. I am still having issues with my page not being full screen, even though I have selected full screen and included a passepartout section.
Please see screen shot attached of how my site is currently looking. Ive also taken a screenshot of how I want it to look.
Ive searched everywhere and can't seem to find what i've done wrong. Any more help you could offer would be great.
Thanks,
Hi Lauren,
Can you send us URL to that page? Also, provide us admin credentials so we can take a look. Thanks!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello Laura,
I guess that you are referring to this page on your website:
http://www.laurendesousa.com/design-studio/
and that you are trying to achieve this effect:
http://mane.elated-themes.com/design-studio/
I have truied acessing your frontent few times but, unfortunatelly, I wasn't able to do so:
However,
please make sure that you have set page width to 1300px in page options:
and that your passepartout is set to no on this page:
Please let us know if there's anything else we can do for you!
Thank You,
Kind Regards,
Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi Lauren,
We are having issues with accessing your site, unfortunately.
Please let us know when your website is available:
From this point of view, we can assume that on your page is set Boxed Layout:
Try to turn it off to see what will happen.
Let us know if this is fixing the issue!
Looking forward to hearing from you!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there,
We tried once again to access but unsuccessfully. We can suggest you to turn off Uncovering footer in Elated options > Footer:
Let us know if this fixes the issue. Thanks!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.