Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
We answered your ticket in here: https://elated.ticksy.com/ticket/1691626 where we explained that we didn't find any other tickets older than a day (these ones you sent yesterday). You should know that we are handling lots of tickets these days and we are always answering the oldest ones first.
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I will let ticket until you reply me because my website has a big problem. It doesn't work with your template.
Your template is just beautiful
but it doesn't work
and the support doesn't reply !!!!
Hello there,
We answered your ticket in here: https://elated.ticksy.com/ticket/1691626 where we explained that we didn't find any other tickets older than a day (these ones you sent yesterday). You should know that we are handling lots of tickets these days and we are always answering the oldest ones first.
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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