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After a successful demo import of the sahel - karoo template, the black "choose your home" button on the live preview site (http://sahel.elated-themes.com/karoo/) is missing. Where can I find it?
Very disappointing that this option isn't included in the theme, because this was the main reason to buy Sahel. Is there any possibility to add this button yet?
Unfortunately, adding something like that would require some custom coding and we are not in the position to take any additional work, because we primarily need to focus on providing Theme Support to all customers.
Like we already said, this option is only set on live demo for commercial purposes to display all homepages that are included with theme. This way our customers can easily navigate through homepages when they are looking demo content. It's just the part of the presentation of the theme.
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I fully understand custom coding is not included in the support you are giving. However, custom coding is not needed, since the button is already available in the live preview. Moreover, I would like to emphasize that nowhere is mentioned that the button in the live preview is not included in the Sahel theme.
Like I said before, the main reason I choose the Sahel theme was this button. I therefore would like to ask you to provide me the code for the missing button, which is already available. If you can’t provide me the desired button, I request a refund.
hi there,
After a successful demo import of the sahel - karoo template, the black "choose your home" button on the live preview site (http://sahel.elated-themes.com/karoo/) is missing. Where can I find it?
Thank you in advance.
Kind regards
Hi there,
Welcome to your support management and thank you for choosing Sahel!
This is only set in live demo so the users can choose homepages and see how they look like. Unfortunately, this option doesn't goes with the theme.
Let us know if you have any other questions!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello Marie,
Thank you for your reply.
Very disappointing that this option isn't included in the theme, because this was the main reason to buy Sahel. Is there any possibility to add this button yet?
Kind regards,
Yassir
Hi there Yassir,
Unfortunately, adding something like that would require some custom coding and we are not in the position to take any additional work, because we primarily need to focus on providing Theme Support to all customers.
You can read more about it items not included in support here:
http://themeforest.net/page/item_support_policy#whats-not-included-item-support.
Like we already said, this option is only set on live demo for commercial purposes to display all homepages that are included with theme. This way our customers can easily navigate through homepages when they are looking demo content. It's just the part of the presentation of the theme.
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Marie,
Once again thank you for your reply.
I fully understand custom coding is not included in the support you are giving. However, custom coding is not needed, since the button is already available in the live preview. Moreover, I would like to emphasize that nowhere is mentioned that the button in the live preview is not included in the Sahel theme.
Like I said before, the main reason I choose the Sahel theme was this button. I therefore would like to ask you to provide me the code for the missing button, which is already available. If you can’t provide me the desired button, I request a refund.