Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL (+ WP admin credentials in Private Reply if Maintenance mode is enabled). This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.
It is possible that there is no enough content on this page and because of you are having this "issue".
Please let us know if there is anything else we can do for you.
Thank you, Jerry
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hi, I can't delete the blank space that appears below my footer. I have tried all the options of the footer but it is not solved.
Hello,
Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL (+ WP admin credentials in Private Reply if Maintenance mode is enabled). This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.
It is possible that there is no enough content on this page and because of you are having this "issue".
Please let us know if there is anything else we can do for you.
Thank you,
Jerry
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there,
Try to paste this code in Appearance > Customize > Additional CSS:
body { height: inherit!important; }Let us know if this fixes the issue!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Solved, thank you very much!
Hi there,
You're welcome!
All the best,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.