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  Public Ticket #1699601
Elated Twitter List
Closed

Comments

  • Misalom started the conversation

    Hi. 

    The Elated Twitter List doesn't seem to be connected. My Twitter account has been connected under Elated Options -> Social Networks already, but when I add it to the template, add Twitter handle, etc, it gives an error on the preview page: "seams (sic) that you haven't connected with your Twitter account". Nothing shows except the message as text. Is this plugin option not working? 

    Also where can I customize the Gallery Slider? Just want to change color. 

    Tx for your help. 

  •  1,845
    Elated replied

    Hello there,

    Just go to alter this file >> wp-content\plugins\eltd-twitter-feed\lib\eltd-twitter-api.php

    Search for this code >>

    $this->consumerKey = 'e6U1XvODMPeDipvmaMa9jJaTA';
    $this->consumerSecret = '30LY2v71h5fSWnRADAHQitmSUTq4iSMe4LVBpIVOIS7a2EuuLm';


    and replace it with these two lines of code below >>

    $this->consumerKey = 'LusyCWiOFmPLl7MfeyUuMyape';
    $this->consumerSecret = 'bYx0BCQVGjT3OxpQtTKuga33nsSV5wOIboQTU1c4TYo1CSYp07';
    

    That should do the job.

    Regarding slider, could you please send us an url and a screenshot of the area you want to change?

    Please let us know if there's anything else we can do for you!
    Thank You,
    Kind Regards,
    Norah


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  • Misalom replied

    Hi Norah,

    That won't work. It already had the code you asked me to replace it with. It was already there. See attached. So plugin I downloaded still does not work. What shall I try next? 

    Re the slider buttons, please see attached. I have looked for the customization options but can't find it anywhere. I'm simply trying to change the color to #86B7E3 rather than black and can customize the text just not the color. 

    Can you please help?

  • Misalom replied

    Bizarre Norah, but the Twitter plugin now works fine after trying it yet again. I still need help with slider / buttons. Can you please help? See attachments below. Cheers. 

  •  1,845
    Elated replied

    Hi there,

    Sorry for the late response, it's caused because of the numbers of tickets we are getting these days and the weekend days.

    Maybe some 3rd party plugin caused the issue or something like that, we can assume. We are glad that this is working right now. 

    You can find that in Slider Revolution > Slider Revolution when you choose your slider (that one you've set on your page):

    In Navigation tab you can find where you can edit colors. 

    Best regards,

    Marie


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • Misalom replied

    Thanks. It actually did not work. I had to go down to the Navigation Editor and change it right into the code. Side menu would not save it. Finding the 'save' button was tricky. It's done now. 

    But again, how do I customize the sliding stripe and sliding overlay, currently in black? 

    http://nightshade.elated-themes.com/portfolio/sliding-overlay/

  •  1,845
    Elated replied

    Hello there,

    Wea re glad to hear you were able to solve this issue yourself!


    In order to change backgroud color of the hover and the text size please cody code bellow to 

    Appearance > Customize > Additional CSS. In case you want to achieve something more specific please let us know:

    .eltdf-portfolio-list-holder.eltdf-pl-gallery-overlay article .eltdf-pli-text .eltdf-pli-title {
        color: #fff;
    }
    .eltdf-portfolio-list-holder.eltdf-pl-gallery-overlay article .eltdf-pli-text .eltdf-pli-category-holder a, .eltdf-portfolio-list-holder.eltdf-pl-gallery-overlay article .eltdf-pli-text .eltdf-pli-category-holder a:hover {
        font-size: 15px;
        line-height: 15px;
    }
    .eltdf-portfolio-list-holder.eltdf-pl-gallery-overlay .eltdf-pli-text-holder:before {
        background-color: #fe6c61;
    }

    Please let us know if there's anything else we can do for you!
    Thank You,
    Kind Regards,
    Norah



    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • Misalom replied

    Noah, 

    Thanks for getting back to me. However, this did not work. I copy/pasted this under the left hand field in Appearance > Customize > Additional CSS and hit "published". Nothing happened. I changed the color in the code from #fe6c61 (red) to what I want (#e2cfb9) and it tells me it does not recognize that color. At any rate, I find it peculiar to replace it with a red hue, as the overlay is solid black in the theme. 

    I went back to the Slider Revolution Navigation Slider Setting but there are no tabs for this. 

    Again, I need to change the overlay slider and Gallery slide left in several pages from black to #e2cfb9 (nude). Please get back to me with specific instructions. So much time is being wasted in this back and forth. 

    Feeling frustrated. Please help. 

  • Misalom replied

    ... also for some reason the footer does not seem to be activated on a global level. There's no footer currently, despite turning it on in several places. 

  • Misalom replied

    Noah, apologies to put pressure, but I need a viable solution quite quickly, before the weekend, for those two items... 

    1. footer

    2. black overlay sliders & gallery slide left


    Thanks!

  •  1,845
    Elated replied

    Hello there,

    Thank you for writing in.

    We are very sorry for the late answer, we were working with a limited resources for a past few days and we are not working during the weekend, thank you for your patience and your understanding!

    1)I am very sorry, but I am not sure what are you trying to achieve with the Revolution slider, could you please be more precise? In case you want to change colors of the navigation background(on hover) like in the screenshot bellow try to copy code bellow to Appearance > Customize > Additional CSS:

    #rev_slider_3_1 .elated-style.tparrows.tp-rightarrow:after {
        background-color: #e2cfb9!important;
    }

    2)Regarding Footer are you sure you have built or imported any content in some of the Footer Columns in Apperance>Widgets: 

    In case you did, would you mind providing us with login credentials (in Private Reply) and site url, so we can take a closer look?

    3)Regarding your portfolio navigation problem perhaps you have made some accidental typo in pasting the code:

    .eltdf-portfolio-list-holder.eltdf-pl-gallery-slide-from-left .eltdf-pli-text-wrapper {
        background-color:#e2cfb9!important;
    }


    Please let us know if there's anything else we can do for you!

    Also if some of the solutions doesn't work it would be very helpful if you could give us exact url of the pages where the issue appears.


    Thank You for your patience and your understanding,
    Kind Regards,
    Norah



    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •   Misalom replied privately
  •  1,845
    Elated replied

    Hello there,

    We are very sorry for the late answer, we were working with a limited resources for a past few days, thank you for your patience and your understanding! Please note that the tickets are answered in order from oldest to newest.

    Unfortunately, ticksy  platform is only official way of communication we ca offer at the moment.

    Issue #1 

    1)I guess that you are referring to this page from our demo:

    http://nightshade.elated-themes.com/portfolio/sliding-overlay/

    You should try pasting this code in Appearance > Customize > Additional CSS:

    .eltdf-portfolio-list-holder.eltdf-pl-gallery-overlay .eltdf-pli-text-holder:before {
        background-color: #e2cfb9;
    }
    .eltdf-portfolio-list-holder.eltdf-pl-gallery-overlay article .eltdf-pli-text .eltdf-pli-title {
        color: #000;
    }
    .eltdf-portfolio-list-holder.eltdf-pl-gallery-overlay article .eltdf-pli-text .eltdf-pli-category-holder a, .eltdf-portfolio-list-holder.eltdf-pl-gallery-overlay article .eltdf-pli-text .eltdf-pli-category-holder a:hover {
        color: #000;
    }

    And you should get result like in the screenshoot:


    2)I guess that you are referring to this page from our demo:

    http://nightshade.elated-themes.com/portfolio/sliding-overlay/

    You should try pasting this code in Appearance > Customize > Additional CSS:

    eltdf-portfolio-list-holder.eltdf-pl-gallery-slide-from-left .eltdf-pli-text-wrapper {

     background-color:#e2cfb9; } .eltdf-portfolio-list-holder.eltdf-pl-gallery-slide-from-left article .eltdf-pli-text .eltdf-pli-title {
        color: #000;
    } .eltdf-portfolio-list-holder.eltdf-pl-gallery-slide-from-left article .eltdf-pli-text .eltdf-pli-category-holder a, .eltdf-portfolio-list-holder.eltdf-pl-gallery-slide-from-left article .eltdf-pli-text .eltdf-pli-category-holder a:hover {
        color: #000;
    }

    And you should get result like in the screenshoot:



    3)You are right you should just add code blocks one bellow other in  Appearance > Customize > Additional CSS:


    Issue #2

    4)I have re-imported widgets for you by checking Widgets in Import type in Elated Options>Import:

    5) I have set Elated>Options>Footer Show footer Top and Show footer bottom to Yes, and set number of columns to 1 like in our demo and now footer os displayed normally on your website.


     Just a note, please in the future try not to write more then 1-2 questions regarding one topic and please write one topic per ticket. That way we can keep better track on the question and provide precise answer. Thanks for understanding.

    Please let us know if there's anything else we can do for you!
    Thank You,
    Kind Regards,
    Norah


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • Misalom replied

    Norah, you are a ROCK STAR. Thank you.

  •  1,845
    Elated replied

    Hello there,

    Thanks,I am glad I was able to help you

    If it’s not too much trouble, we’d really appreciate if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads 

    This way you’ll be helping us improve our support services and make them even more efficient. 

    Thank you in advance and have a nice day and please let us know if there's anything else we can do for you!

    Kind Regards,
    Norah


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • Misalom replied

    Certainly!

  •  1,845
    Elated replied

    Hello there,

    Thank you for your support, it really means a lot to us!

    Please let us know if there's anything else we can do for you!
    Thank You,
    Kind Regards,
    Norah



    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.