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  Public Ticket #1702659
footer breaking SSL
Closed

Comments

  • vukyenvato started the conversation

    Since updating to Moose 2.1 the SSL is broken due to an image loaded for the footer as part of a java script. I can not however find the setting to remove the image or edit it to SSL. It is not in the custom CSS.

    footer_inner{background-image::url(http://www.tlc .....


  •   vukyenvato replied privately
  •  1,845
    Elated replied

    Hello there,

    As I can see from the begging of the link you have sent that image is actually hosted on your website:

    footer_inner{background-image::url(http://www.tlc .....

    I can't see any errors in your console:

    This issue can commonly occur when user activates SSL certificate on a website after the files have already been uploaded.
    Usually it comes down to removing the old images (that were uploaded during http) and uploading new ones (so they get uploaded with https). 
    If you use google chrome developer tools console you can find list of images that are causing this issue.

    You can also try using some SSL plugins like this one:
    https://wordpress.org/plugins/really-simple-ssl/

    Could you please be more specific about the design elements being changed?

    In general, theme updates aren't changing anything in the design of the theme, they only fix bugs and add new compatibles and new versions of plugins.

    We are here for all the issues that may appear caused with the theme update, just please send us url and description/screenshot of an issue you are facing.

    Please let us know if there's anything else we can do for you!
    Thank You,
    Kind Regards,
    Norah


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  • vukyenvato replied

    Thank you

  •  1,845
    Elated replied

    Hello there,

    You are welcome!

    Please let us know if there's anything else we can do for you!
    Thank You,
    Kind Regards,
    Norah



    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.