Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
I've tried changing that image, to look similar to what the template has, so I uploaded a 1920x1100 png with a transparent background and the photo where I wanted it to be and it's working for full screens, but when it resizes the screen, the responsiveness doesn't work. How could I fix that?
Hi,
I'm having trouble changing the image on the "About Me" page. I can't find it on the code or anywhere. Thanks.
Hi there,
Welcome to your support management and thank you for choosing Sahel!
Sorry for the late response, our working hours are only during the weekdays.
This is added as parallax in that Row settings in here:
Let us know if you have any other questions!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
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Perfect! Thanks!
Hi,
You're welcome!
Let us know if you have any other questions!
All the best,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi,
I've tried changing that image, to look similar to what the template has, so I uploaded a 1920x1100 png with a transparent background and the photo where I wanted it to be and it's working for full screens, but when it resizes the screen, the responsiveness doesn't work. How could I fix that?
Hi there,
Can you send us URL to that page so we can take a look? Thanks!
Also, send us some screenshot of that part where the responsiveness doesn't work.
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.