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  Public Ticket #1704709
responsive settings
Closed

Comments

  • summersays started the conversation

    Want to test unpublished site to make sure design is user friendly in responsive mode. So far, when I pull up the site it isn't optimized for mobile, ipad, etc. How do I know what to do to make it so?

    Thanks,

  •  1,845
    Elated replied

    Hello there,

    Thank you for writing in!

    As you can see on the link bellow our demo page is fully responsive:

    http://vino.elated-themes.com/

    First you should check if you have set Responsiveness to 'Yes' in Elated Options>General:

    Further you can adjust width and offset of the all built columns on different screen sizes in Responsive Options of a coulmn in question:

    Additionally, some shortcodes, like Element Holder have built in possibility of adjusting paddings od different screen sizes.

    In case you have any further problems with responsivness, please send us an url of the issue and detailed description with screenshot of what are you trying to achieve and we will assist you further.

    Please let us know if there's anything else we can do for you!
    Thank You,
    Kind Regards,
    Norah


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

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  • summersays replied

    Thanks so much for the great details and information. Will try this out and see how things look. 

    Want to say it again. I love this theme and the options!


    Bis, 

    Summer

  •  1,845
    Elated replied

    Hello Summer,

    You are welcome, we are very glad to hear you are enjoying our theme!

    Also, if it’s not too much trouble, we’d really appreciate if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads 

    This way you’ll be helping us improve our support services and make them even more efficient. 

    Thank you in advance!

    Kind Regards,

    Norah



    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.