Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
Visual Composer and Rev Slider come with our theme as bundled plugin via extended licence we have bought. More about it can be found in this article https://elated.ticksy.com/article/10866/ and also there is another useful link on Envato about bundled plugins in that article.
So, VC and Rev Slider will work fine for you, just ignore messages and warning about activation of it.
Please let us know if there is anything else we can do for you.
Kind Regards, Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hi,
Your license files (txt) do not contain any " Purchase Code". Can you explain me why please ?
Have I to buy each plugin separately ?
Thanks
23dc08b2-9e01-4aa9-85da-f1af86be321c
Hello Mahler,
Thank you for choosing our theme and writing in.
Visual Composer and Rev Slider come with our theme as bundled plugin via extended licence we have bought. More about it can be found in this article https://elated.ticksy.com/article/10866/ and also there is another useful link on Envato about bundled plugins in that article.
So, VC and Rev Slider will work fine for you, just ignore messages and warning about activation of it.
Please let us know if there is anything else we can do for you.
Kind Regards,
Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi,
Thanks for your answer, I perfectly understand but plugin do not work ...
Well installed on wordpress but no editable. Please find attached the error message on Slider Revolution.
For example, on the home page : the slider does not show anything - blank space only. Impossible to add new slider / import etc ...
Let me know what I have to do to fix it please.
Thanks
It works.
I had to installed manually all the sliders found in the vino.zip files.
Thanks
Hello there,
You are welcome, I am glad you were able to solve this issue!
Regarding Revolution slider, importing sliders manually is normal behaviour ads you can read in this helpful article:
https://elated.ticksy.com/article/11269/
Please let us know if there's anything else we can do for you!
Thank You,
Kind Regards,
Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.