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I am trying to edit a page and it doesn´t seem to work. I had to deactivate the Elated Core Plugin for it to work and I really want to use it. What can I do?
We are very sorry for the late answer, we were working with a limited resources for a past few days, thank you for your patience and your understanding!
Issue is most likely with the server configuration/resources.
Please try adding the following line to WordPress .htaccess file or write your hosting company to do so for you:
SubstituteMaxLineLength 10m
You can add this line at the end of the file, after the # END WordPress line:
Please let us know if this issue persist and would you mind providing us with login credentials (in Private Reply) and site url, so we can take a closer look?
Thank You,
Kind Regards,
Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Also try going to Developer Console -> APIs & auth -> APIs
Search for Geocoding and click on Google Maps Geocoding API -> Enable API. Do the same thing for Geolocating.
2)I am sorry i don't see any image on the background of the Contact Section on your site but you should try changing Parallax Background Image in Row Settings>General Tab or Background Image in Row Settings>Design Tab:
3)Try to navigate to Revolution Slider you have put on that page and set disable force fullwidth:
Please let us know if there's anything else we can do for you! Thank You, Kind Regards, Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I am trying to edit a page and it doesn´t seem to work. I had to deactivate the Elated Core Plugin for it to work and I really want to use it. What can I do?
Could you please help me out? Its kind of urgent... can´t seem to find what is the problem
Hello there,
We are very sorry for the late answer, we were working with a limited resources for a past few days, thank you for your patience and your understanding!
Issue is most likely with the server configuration/resources.
Please try adding the following line to WordPress .htaccess file or write your hosting company to do so for you:
SubstituteMaxLineLength 10m
You can add this line at the end of the file, after the # END WordPress line:
Please let us know if this issue persist and would you mind providing us with login credentials (in Private Reply) and site url, so we can take a closer look?
Thank You,
Kind Regards,
Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thank you very much, it worked perfectly. I have two more questions:
- My Google Maps won´t work it says that it can´t find the address.
- How can I change the background photo on the contact section?
Thank you very much
Oops one more question... the main slider and the icons on the left bar seems to be moved to the left, it is not centered, what can I do?
Hello there,
1)Regarding Google Maps you have 2 errors in your console regarding Google Maps
Geocoding Service: You must use an API key to authenticate each request to Google Maps Platform APIs. For additional information, please refer to http://g.co/dev/maps-no-account For more information on authentication and Google Maps JavaScript API services please see: https://developers.google.com/maps/documentation/javascript/get-api-key
Google Maps JavaScript API warning: NoApiKeys https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keys
This error is most probably caused by some recent changes in google map API. Here is what you can try:
1. You need to create your own API key as described here: https://www.latecnosfera.com/2016/06/google-maps-api-error-missing-keymap-error-solved.html
2. Then you need to go to Elated Options -> General and add it to the Api Key field
And then you need to add the page(s) to the list of allowed referrers.
You can check this link also how to do this http://stackoverflow.com/questions/35288250/google-maps-javascript-api-referernotallowedmaperror
Also see API keys in the Google API Console - https://console.developers.google.com/project/_/apiui/credential . For more information, see Best practices for securely using API keys - https://support.google.com/cloud/answer/6310037 .
Also try going to Developer Console -> APIs & auth -> APIs
Search for Geocoding and click on Google Maps Geocoding API -> Enable API. Do the same thing for Geolocating.
2)I am sorry i don't see any image on the background of the Contact Section on your site but you should try changing Parallax Background Image in Row Settings>General Tab or Background Image in Row Settings>Design Tab:
3)Try to navigate to Revolution Slider you have put on that page and set disable force fullwidth:
Please let us know if there's anything else we can do for you!
Thank You,
Kind Regards,
Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.