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  Public Ticket #1715899
Getting to customisation
Closed

Comments

  • shanbubz started the conversation
    September 18, 2018 at 8:09am

    Hi,


    I am very new to Wordpress and I can't navigate the customisation of the wordpress template because i'm very used to the drag-and-drop method of customisation ala Squarespace. I was wondering if there was some way to customise my site with the drag and drop way instead of the "backend" way that wordpress uses where I find it to be quite limiting in terms of how I want to design my website.


    Also, I had problems installing "All" demo content, and could only complete the import under "Options". I wonder if this is linked to my above problem.


    Regards

    Shannon

  •  1,845
    Elated replied
    September 19, 2018 at 9:17am

    Hi Shannon,

    Welcome to your support management and thank you for choosing Sahel!

    You can enable WPBakery frontend editor. 

    We disabled Visual Composer - Frontend editor in all our themes, reason for that is that some of our shortcodes use advanced JavaScript functionalities, and these elements will not get displayed correctly until you refresh the page after adding them.

    You can still enable the Frontend editor by editing one of these two files:

    wp-content/themes/theme_name/framework/modules/visualcomposer/visual-composer-config.php

    or

    wp-content/themes/theme_name/extendvc/extend-vc.php

    And remove whole 'vc_disable_frontend' function:

    For full demo import you will have to choose "All". Probably the issue are the resources set on your server. 

    Check with your hosting provider which PHP version and PHP resources do you have. Requirements for the theme to have successful demo import are:

    1. PHP version should be between 5.6. and 7.2.

    2. PHP resources should be:

    max_execution_time = 300;
    memory_limit = 128M;
    upload_max_filesize = 128M;
    post_max_size = 256M;
    max_input_vars = 3000;

    If the values are lower that the requirements, please ask them to increase it for you.

    Also, here is some useful article for demo import: Complete Guide To Demo Import

    Just follow those steps and you won't have any issues with import.

    Let us know if you manage this!

    Best regards,

    Marie

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

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  • shanbubz replied
    October 4, 2018 at 8:00pm

    Hi, 

    I'm not sure why the menu for the homepage and the menu for other pages are displayed differently. I don't know which settings to tweak to make sure both are the same. 

    I am also trying to achieve the homepage of Kalahari for my website, to no avail. How do I go about achieving that?

  •  1,845
    Elated replied
    October 5, 2018 at 7:21am

    Hello there,

    Thank you for writing in.

    You should choose header you would like to see in all the pages in Elated Options>Header

    In case Header on some particular page differs than this previously chosen in Elated Options>Header you should make sure that in the backend of that page header is set to Default:

    You can choose your homepage in Settings>Reading>Homepage Dropdown(just be sure to set your homepage to static page as well).


    Please let us know if there is something else we can do for you!
    Thank You,
    Kind Regards,
    Norah

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.