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  Public Ticket #1722599
Elated interactive image
Closed

Comments

  • milimm started the conversation

    http://girlsgonewine.life/ggw-story/

    Hello,

    I would like to take off the shadow effect on the elated interactive images.

    On the icon as well, without shadow and the white/transparent box behind.

    Please find attached the image.

    Thanks

  •  1,845
    Elated replied

    Hi there,

    Image is already transparent. You can just remove box shadow with this code:

    .eltdf-interactive-images .eltdf-interactive-images-middle img {
        box-shadow: none!important;
    }
    

    Paste it in Appearance > Customize > Additional CSS.

    Best regards,

    Marie


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  • milimm replied

    Thanks Marie

  • milimm replied

    Hi Marie,

    Do you think it would be possible to make some minor changes?. I am attaching the image so you can better see what I want to change.

    1. Change the "Subtitle Text" color.

    2. Change color or take off the "Accordion lines" .

    3. Change the color of the "back to top" button.

    Thanks


  •  1,845
    Elated replied

    Hi there,

    Please, read this answer and come back to us after confirmation: https://elated.ticksy.com/ticket/1705225/

    Thanks!

    Looking forward to hearing from you!

    Best regards,

    Marie


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • milimm replied

    Hello Marie,

    Yes, one of your colleagues told me about that issue already, so I asked her if I can buy for two domain, because on the theme forest website I can only buy a regular ou extended license, and I am still waiting for her feedback on this.

    Sorry for the inconvenience I am pretty new here.

    Please let me know.

    JM

  •  1,845
    Elated replied

    Hello there,

    We are very sorry for the inconvenience, we actually can't locate your response about this on your ticket https://elated.ticksy.com/ticket/1688614/ nor https://elated.ticksy.com/ticket/1705225/ , I guess something probably went wrong with ticksy platform, we sincerely apologize.

    In order to use theme on two separate domains you should just buy Mane theme again with a regular licence. After that could you please send us your another purchase code(in a private reply)?

    Looking forward to hearing from you!

    Best regards,

    Norah


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •   milimm replied privately
  •  1,845
    Elated replied

    Hi there,

    Thank you very much for the confirmation and sorry for the inconvenience.  We can now continue with providing you help to the questions you've asked while ago.

    1. You can change the color of the "Service" in the page backend in here:

    2. Try to paste this code in Appearance > Customize > Additional CSS to remove the border:

    .eltdf-accordion-holder.eltdf-ac-simple .eltdf-accordion-title {
        border-bottom: none!important;
    }
    

    Or this one to change the color of the border:

    .eltdf-accordion-holder.eltdf-ac-simple .eltdf-accordion-title {
        border-bottom: 1px solid #fff!important;
    }
    

    3. Paste this code in Appearance > Customize > Additional CSS:

    #eltdf-back-to-top .eltdf-line-text {
        color: #8c2121;
    }
    #eltdf-back-to-top .eltdf-top-line {
        border-bottom: 1px solid #8c2121;
    }
    #eltdf-back-to-top .eltdf-top-line .eltdf-icon-stack:after, 
    #eltdf-back-to-top .eltdf-top-line .eltdf-icon-stack:before {
        border-bottom: 1px solid #8c2121;
    }
    

    Let us know if you have any other questions! 

    Best regards,

    Marie


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.