Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
Yes, one of your colleagues told me about that issue already, so I asked her if I can buy for two domain, because on the theme forest website I can only buy a regular ou extended license, and I am still waiting for her feedback on this.
In order to use theme on two separate domains you should just buy Mane theme again with a regular licence. After that could you please send us your another purchase code(in a private reply)?
Looking forward to hearing from you!
Best regards,
Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Thank you very much for the confirmation and sorry for the inconvenience. We can now continue with providing you help to the questions you've asked while ago.
1. You can change the color of the "Service" in the page backend in here:
2. Try to paste this code in Appearance > Customize > Additional CSS to remove the border:
http://girlsgonewine.life/ggw-story/
Hello,
I would like to take off the shadow effect on the elated interactive images.
On the icon as well, without shadow and the white/transparent box behind.
Please find attached the image.
Thanks
Hi there,
Image is already transparent. You can just remove box shadow with this code:
Paste it in Appearance > Customize > Additional CSS.
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thanks Marie
Hi Marie,
Do you think it would be possible to make some minor changes?. I am attaching the image so you can better see what I want to change.
1. Change the "Subtitle Text" color.
2. Change color or take off the "Accordion lines" .
3. Change the color of the "back to top" button.
Thanks
Hi there,
Please, read this answer and come back to us after confirmation: https://elated.ticksy.com/ticket/1705225/
Thanks!
Looking forward to hearing from you!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello Marie,
Yes, one of your colleagues told me about that issue already, so I asked her if I can buy for two domain, because on the theme forest website I can only buy a regular ou extended license, and I am still waiting for her feedback on this.
Sorry for the inconvenience I am pretty new here.
Please let me know.
JM
Hello there,
We are very sorry for the inconvenience, we actually can't locate your response about this on your ticket https://elated.ticksy.com/ticket/1688614/ nor https://elated.ticksy.com/ticket/1705225/ , I guess something probably went wrong with ticksy platform, we sincerely apologize.
In order to use theme on two separate domains you should just buy Mane theme again with a regular licence. After that could you please send us your another purchase code(in a private reply)?
Looking forward to hearing from you!
Best regards,
Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there,
Thank you very much for the confirmation and sorry for the inconvenience. We can now continue with providing you help to the questions you've asked while ago.
1. You can change the color of the "Service" in the page backend in here:
2. Try to paste this code in Appearance > Customize > Additional CSS to remove the border:
Or this one to change the color of the border:
3. Paste this code in Appearance > Customize > Additional CSS:
Let us know if you have any other questions!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.