Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
I purchased the Mr.SEO theme for a website. After editing it and changing a lot of it the site was finished. Now the site is being remade and I want to have the original tamplate redownload but keep my current uploaded content so that i can switch over content onto the original template. Is this possible, because so far I have been unable to redownload the Mr. SEO template again.
Since it may happen that your content get overwritten with the import of the demo content it would be best if you could install demo content on some other domain or on local installation.
You can install XAMPP application, which will emulate server on your local PC, this will allow you to get WordPress running on your local PC. Then you can upload our theme and import the demo.
Now you will be able to check on different options or how pages are built.
Please let us know if there's anything else we can do for you! Thank You, Kind Regards, Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I purchased the Mr.SEO theme for a website. After editing it and changing a lot of it the site was finished. Now the site is being remade and I want to have the original tamplate redownload but keep my current uploaded content so that i can switch over content onto the original template. Is this possible, because so far I have been unable to redownload the Mr. SEO template again.
Hello there,
Since it may happen that your content get overwritten with the import of the demo content it would be best if you could install demo content on some other domain or on local installation.
You can install XAMPP application, which will emulate server on your local PC, this will allow you to get WordPress running on your local PC. Then you can upload our theme and import the demo.
Now you will be able to check on different options or how pages are built.
Please let us know if there's anything else we can do for you!
Thank You,
Kind Regards,
Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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