Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
As I can see logo is displaying properly on your home page
However, in case logo is not displayed properly on some page please navigate to the backend of that particular page and remove all logos from Elated Logo section:
Please let us know if there's anything else we can do for you! Thank You, Kind Regards, Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I have changed the logo to my own logo but its not displaying on front-end. Only your logo is displaying still.
https://drive.google.com/file/d/1lFfHwsycY9dZo1ccMEpLrPk9hZz7jSrw/view?usp=drivesdk
Hello there,
Thank you for writing in.
As I can see logo is displaying properly on your home page
However, in case logo is not displayed properly on some page please navigate to the backend of that particular page and remove all logos from Elated Logo section:
Please let us know if there's anything else we can do for you!
Thank You,
Kind Regards,
Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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