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I can't be sure because I cant't replroduce this on our demo or on my local installation but it looks like the screenshot you have attached apply to HTML template(visual layout) and not the e-mail settings.
You can find it in superfood-child/woocommerce/emails/customer-invoice.php:
Please let us know if there's anything else we can do for you! Thank You, Kind Regards, Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
the theme is overriding email settings, so that my customers aren't getting order receipts. How/where can i fix this?
Hello there,
In case you are referring to WooCommerce could you please try changing this adresses in WooCommerce>Settings>E-mails:
In case you are referring to something else could you please be a little bit more specific?
Please let us know if there's anything else we can do for you!
Thank You,
Kind Regards,
Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I've attached a photo of the screen.
the normal settings are correct, but the theme is overriding them. I need to know where to find the setting within the theme to set up email.
Hello there,
Thank you for writing in!
I can't be sure because I cant't replroduce this on our demo or on my local installation but it looks like the screenshot you have attached apply to HTML template(visual layout) and not the e-mail settings.
You can find it in superfood-child/woocommerce/emails/customer-invoice.php:
Please let us know if there's anything else we can do for you!
Thank You,
Kind Regards,
Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.