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Okay
  Public Ticket #1726072
Change logo
Closed

Comments

  •  2
    guido started the conversation

    Hi,

    I've changed all logo versions but dont'work in homepage.

    Can you help me pls?

    Thanks

  •  1,845
    Elated replied

    Hi there,

    Go to the page backend and remove logos from here:

    When you remove those, your logo from the theme options will show up. 

    Let us know if you have any other questions!

    Best regards,

    Marie


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  •  2
    guido replied

    I've removed all logo version, but it show always GretnaGreen Logo

  •  1,845
    Elated replied

    Hi there,

    Can you send us URL and admin credentials so we can take a look at this issue? 

    That is strange. We can see that you set logo in Gretna green options and if you remove it from the page backend also, logo from Gretna green options should appear. 

    Best regards,

    Marie


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •   guido replied privately
  •  1,845
    Elated replied

    Hi there,

    We removed those logos from homepage backend:

    Let us know if you have any other questions!

    Best regards,

    Marie


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.