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Hi I am having a issue with the Instagram plugin. I have looked at some of the previous comments, however following some of your other suggestions I only see one option in the settings for instagram (redirect url) and everytime I delete it and save it it just comes back as soon as I click the "connect Instagram" button. Can you please advise as I would like to use this plugin that came with this theme and not another as I like the way it looks?
Hi I am having a issue with the Instagram plugin. I have looked at some of the previous comments, however following some of your other suggestions I only see one option in the settings for instagram (redirect url) and everytime I delete it and save it it just comes back as soon as I click the "connect Instagram" button. Can you please advise as I would like to use this plugin that came with this theme and not another as I like the way it looks?
Hi there,
Welcome to your support management and thank you for choosing Roslyn!
Please note that Instagram changed something within their api, so some Instagram accounts cannot be connected with our Instagram Widget.
In the meantime, you can use this 3rd party plugin for Instagram >> https://wordpress.org/plugins/instagram-feed/
Hope this can be helpful for you.
Please let us know if there is anything else we can do for you!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
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Will it still look the way that it shows on the template I purchased?
Hi there,
With this plugin you can customize your look of Instagram feed how you like. So you can probably achieve this looks like on our demo.
You can find some useful documentation: https://smashballoon.com/instagram-feed/docs/
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.