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  Public Ticket #1729016
slider error
Closed

Comments

  • mike corso started the conversation

    Does anyone know how I can get all the Slider elements for my Demo?

    See: http://www.clipular.com/posts/4551177312927744?k=rNKhFuvw_ILcw_VfUHsyG7OD32g

    Thanks,

    Mike

  •  1,845
    Elated replied

    Hello Mike,

    I have just answered your ticket #1728901. Please note that Revolution Slider files do not import automatically, and you will need to import these slides manually.

    First thing you need to make sure you've downloaded correct file from ThemeForest, from themeforest.net find the theme and in download button dropdown, select "All files & documentation".


    Then you will need to navigate to Dashboard > Revolution Slider > Import and then browse the folder you've downloaded from ThemeForest and find the Theme Main Files > xml_export > revslider


    Also, make sure to navigate to Dashboard > Revolution Slider > Global Settings and set these Grid Sizes that we use in our demos:

    Please let us know if there's anything else we can do for you! Thank You, Kind Regards, Norah



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