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Okay
  Public Ticket #1731582
Portfolio
Closed

Comments

  • Kublaiklan started the conversation

    Hello,

    I am working for the first time with an Elated Template (ION). Trying to create works page for the portfolio, I can visualize the page with images and text but then suddenly I get a 404 ERROR (Oops! The page you are looking for does not exist. It might have been moved or deleted.). I really didn't make any changes and it happens with all the pages, always. Even if I've already publish the page.

    This seems not to happen with normal pages and blog.


    Please help me, I am not really used to code CSS and I don't know what to do.


    Best,

    kublaiklan


  •  1,845
    Elated replied

    Hi there,

    This is common issue with Wordpress. Just go to the Settings > Permalinks and just click on Save changes.

    You can read more about this in the following link: https://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-posts-returning-404-error/

    Let us know if you have any other questions! 

    Best regards,

    Marie


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