Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
Please note that when editing revolution slider the safest option is to hit save after every change(especially it is important to hit save before changing slides or stages in a single slide) and please do not open same slider in a various tabs.
In case you are still facing this issue would you mind providing us with login credentials (in Private Reply) and site url, so we can take a closer look?
Thank You, Kind Regards, Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I make changes to Revolution Slider but they're not saving even after I hit save. HELP.
Hello Mike,
Thank you for writing in.
Please note that when editing revolution slider the safest option is to hit save after every change(especially it is important to hit save before changing slides or stages in a single slide) and please do not open same slider in a various tabs.
In case you are still facing this issue would you mind providing us with login credentials (in Private Reply) and site url, so we can take a closer look?
Thank You,
Kind Regards,
Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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