Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
Thanks for writing in! We are very sorry for the late answer, we were working with a limited resources for a past few days and we are not working during the weekends, thank you for your patience and your understanding! Our usual response time is one business day and we are doing our best to answer on all tickets in that time-frame.
We have located your ticket and answered it yesterday and again today:
When you ask a question with 'my ticket', do you not answer?
Hello there,
Thanks for writing in! We are very sorry for the late answer, we were working with a limited resources for a past few days and we are not working during the weekends, thank you for your patience and your understanding! Our usual response time is one business day and we are doing our best to answer on all tickets in that time-frame.
We have located your ticket and answered it yesterday and again today:
https://elated.ticksy.com/ticket/1744369/
Please let us know if there is something else we can do for you!
Thank You,
Kind Regards,
Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
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