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WPBakery Plugin update 5.5.5 can not be installed. It always shows me this error message. (see attachment) Both Chrome and Safari. How can I install the update?
Again and again, the icons do not work on themes as soon as an update from WPBakery is known. Why? Can not you change this? This does not affect Chrome, but Safari. What can i do here, because I do not want to ask for an update every time or want to install.
Issue with WPBakery Plugin is most likely with the server configuration/resources.
Please try adding the following line to WordPress .htaccess file:
SubstituteMaxLineLength 10m
You can add this line at the end of the file, after the # END WordPress line:
Regarding problem with the icons this problem is named Cross-Origin and it is also server related.
Please try to follow the instructions from this link in order to solve these Cross-Origin errors:
https://davidwalsh.name/cdn-fonts These instructions work for all browsers and icon packs. Basically you need to add few lines of code inside of a .htaccess file and it is better to ask you host to do that for you in case that you are not feeling comfortable doing that:
<IfModule mod_headers.c> <FilesMatch "\.(ttf|ttc|otf|eot|woff|woff2|font.css|css|js)$"> Header set Access-Control-Allow-Origin "*" </FilesMatch> </IfModule>
Most of the users were able to solve this cross-origin problem with the solution from that article, but if that does not work for you, you will need to contact your hosting provide support and ask them to fix the Cross-Origin issue, as it is server oriented.
Please let us know if there is something else we can do for you! Thank You, Kind Regards, Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hallo everybody,
WPBakery Plugin update 5.5.5 can not be installed. It always shows me this error message. (see attachment) Both Chrome and Safari. How can I install the update?
Again and again, the icons do not work on themes as soon as an update from WPBakery is known. Why? Can not you change this? This does not affect Chrome, but Safari. What can i do here, because I do not want to ask for an update every time or want to install.
Best regards
Sandra
Hello Sandra,
Thank you for writing in!
Issue with WPBakery Plugin is most likely with the server configuration/resources.
Please try adding the following line to WordPress .htaccess file:
You can add this line at the end of the file, after the # END WordPress line:
Regarding problem with the icons this problem is named Cross-Origin and it is also server related.
Please try to follow the instructions from this link in order to solve these Cross-Origin errors:
https://davidwalsh.name/cdn-fonts
These instructions work for all browsers and icon packs.
Basically you need to add few lines of code inside of a .htaccess file and it is better to ask you host to do that for you in case that you are not feeling comfortable doing that:
Most of the users were able to solve this cross-origin problem with the solution from that article, but if that does not work for you, you will need to contact your hosting provide support and ask them to fix the Cross-Origin issue, as it is server oriented.
Please let us know if there is something else we can do for you!
Thank You,
Kind Regards,
Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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