Comments controlpointchile started the conversationOctober 17, 2018 at 10:38pmEl video del slider revolution no se ve en mobile cuando es android. ¿Cómo soluciono esto? 1,845Elated repliedOctober 19, 2018 at 12:08pmHello there,Thanks for writing in!Upon checking your website, it seems that your video is not auto playing only because of the new Google Autoplay policy. More about that on this link: https://developers.google.com/web/updates/2017/09/autoplay-policy-changes You can see that this issue is only manifesting because of that.Could you please try to copy this code in Appearance > Customize > Additional CSS: .rs-background-video-layer iframe { visibility: visible!important; }Just a note, could you please write your tickets in English in the future since English is the official language on ticksy platform?Thanks! Please let us know if there is something else we can do for you!Thank You,Kind Regards,Norah The Elated Support Center has been moved to our centralized support platform. Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. If you wish to submit a new support request, for all new inquiries please head on to our Help Center.Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes. Don’t forget to sign up for our newsletter and be the first to find out all the latest news.controlpointchile repliedOctober 19, 2018 at 8:19pmSolved! Thanks for the answer. 1,845Elated repliedOctober 22, 2018 at 2:59pmHello there,You are welcome!Please let us know if there is something else we can do for you!Thank You,Kind Regards,Norah The Elated Support Center has been moved to our centralized support platform. Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. If you wish to submit a new support request, for all new inquiries please head on to our Help Center.Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes. Don’t forget to sign up for our newsletter and be the first to find out all the latest news. Sign in to reply ...
El video del slider revolution no se ve en mobile cuando es android. ¿Cómo soluciono esto?
Hello there,
Thanks for writing in!
Upon checking your website, it seems that your video is not auto playing only because of the new Google Autoplay policy.
More about that on this link: https://developers.google.com/web/updates/2017/09/autoplay-policy-changes
You can see that this issue is only manifesting because of that.
Could you please try to copy this code in Appearance > Customize > Additional CSS:
.rs-background-video-layer iframe {visibility: visible!important; }
Just a note, could you please write your tickets in English in the future since English is the official language on ticksy platform?Thanks!
Please let us know if there is something else we can do for you!
Thank You,
Kind Regards,
Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Solved! Thanks for the answer.
Hello there,
You are welcome!
Please let us know if there is something else we can do for you!
Thank You,
Kind Regards,
Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.