Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
Hola,
Todo eso es lo que pides. Estaba viendo tu tutorial y le pedí a los técnicos del servidor que lo dejaran como tú lo pedías.
El problema es que no sé cómo importar el estilo de la demostración.
He estado viendo los pasos que tienes en el tutorial y no veo cómo importar la demo.
En la consola chrome no hay opción para importar.
Cuando compré temas de otros desarrolladores fue más fácil.
No soy un experto
También veo que si quiero usar WP Bakery no me deja porque me dice que tengo que comprar una licencia y que es la primera vez que me sucede. Cada vez que compro un tema con wP Bakery puedo usarlo sin problemas.
Saludos y gracias por tu ayuda.
We are very sorry for the late answer, we were working with a limited resources for a past few days and we are not working during the weekends, thank you for your patience and your understanding!
Are you sure that you have activated our theme and Elated CPT Plugin.
Import Option should be located in Elated Options>Import:
If you wish to import all demo content (pages, posts, widgets, options) you should choose "All" for "Import type" field.
And if you wish to import media library for our theme, check "Yes" for "Import Attachments" Then hit "Import" and follow console view.
In case you are facing any further problems regarding this would you mind providing us with login credentials (in Private Reply) and site url, so we can take a closer look?
*Just a note, could you please write your tickets in English in the future since English is the official language on ticksy platform?Thanks!
Please let us know if there is something else we can do for you! Thank You, Kind Regards, Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Ok, I'm very sorry about the language. I have already solved it, at least to import the demo. What I do not get is that the logo of my site appears. The "Wine" logo that comes with the demo always appears. I am using the Elated Options tool. What I can do? Thank you
Hola, estoy intentando instalar el tema vino para mi web y quiero que se vea como aparece en la demo de evanto market. ¿Cómo lo puedo hacer?
solracias
Hello there,
Welcome to your support management and thank you for choosing our theme!
Please import the demo following this helpful instructions and please pay special attention to php resources:
Complete Guide To Demo Import
You should also make sure PHP version on your server is updated.
5.6 will do the job, but you may use 7 as well.
If you plan on building an online shop with Azalea, you should install the WooCommerce plugin before importing the demo content.
Please let us know if there is something else we can do for you!
Thank You,
Kind Regards,
Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello there,
Thanks for writing in!
We are very sorry for the late answer, we were working with a limited resources for a past few days and we are not working during the weekends, thank you for your patience and your understanding!
Are you sure that you have activated our theme and Elated CPT Plugin.
Import Option should be located in Elated Options>Import:
If you wish to import all demo content (pages, posts, widgets, options) you should choose "All" for "Import type" field.
And if you wish to import media library for our theme, check "Yes" for "Import Attachments"
Then hit "Import" and follow console view.
In case you are facing any further problems regarding this would you mind providing us with login credentials (in Private Reply) and site url, so we can take a closer look?
*Just a note, could you please write your tickets in English in the future since English is the official language on ticksy platform?Thanks!
Please let us know if there is something else we can do for you!
Thank You,
Kind Regards,
Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Ok, I'm very sorry about the language. I have already solved it, at least to import the demo. What I do not get is that the logo of my site appears. The "Wine" logo that comes with the demo always appears. I am using the Elated Options tool. What I can do?
http://elpatiodelindiano.es/Thank you
Hello there,
Thanks for writing in!
You should check Logo field in the backend of the page as well:
Please let us know if there is something else we can do for you!
Thank You,
Kind Regards,
Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.