Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
I want to use the testimonial option; however, it appears to cut the text off on my website as well as yours (see screencap from your website). I looked at it in Firefox, IE, and Chrome. Is there a fix to this?
Please try deleting your browser cache, or access your website from another browser/computer to see if the problem persists.
To assist you with this issue, we’ll first need you to provide us with that page URL + WP-admin credentials (in Private Reply). This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL/login credentials, we will be happy to assist you with everything.
Please let us know if there is anything else we can do for you.
Thank you, Jerry
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I want to use the testimonial option; however, it appears to cut the text off on my website as well as yours (see screencap from your website). I looked at it in Firefox, IE, and Chrome. Is there a fix to this?
Hello,
I've just checked this out on our demo site and as you can see in the following screenshot, everything on that page works/looks fine >> http://brynn.elated-themes.com/elements/testimonials/
Please try deleting your browser cache, or access your website from another browser/computer to see if the problem persists.
To assist you with this issue, we’ll first need you to provide us with that page URL + WP-admin credentials (in Private Reply). This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL/login credentials, we will be happy to assist you with everything.
Please let us know if there is anything else we can do for you.
Thank you,
Jerry
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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