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  Public Ticket #1754930
Mistake in "landing page" template
Closed

Comments

  • Kristýna started the conversation

    Hello,

    it seems to us, that there is a mistake in moose template. 

    We chose template "landing page" for mainpage. But when you continue, next page looks like "landing page" too, eventhough it is regular page with more content and navigation menu. But it is not visible, unless you reaload the website. Then, it is okay. Could you help us with this?

    Thank you.

  •  1,845
    Elated replied

    Hello there,

    Welcome to your support management and thank you for choosing our theme!
    We are very sorry for the late answer, we were working with a limited resources for a past few days , thank you for your patience and your understanding!

    You should try disabling Page Transitions  in Elated Options>General:

    In case that doesn't help you would you mind providing us with login credentials (in Private Reply) and site url, so we can take a closer look?

    Please let us know if there is something else we can do for you!

    Thank You,
    Kind Regards,
    Norah


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