Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
We are very sorry for the late answer, we were working with a limited resources for a past few days , thank you for your patience and your understanding!
1) You can try to edit this line at the end of the file, after the # END WordPress line to 50 or 100m.:
Hope this can be helpful for you.
On case this doesn't help you could you would you mind providing us WP and FTP login credentials (in Private Reply) and site url, so we can take a closer look?
2)In order to hide these, please take a look at this helpful article:
Hi,
I just recently downloaded and imported your theme. And, I'm getting some weird stuff.
1st - visual composer isn't showing on the pages even though I have it installed. Adding image
2nd - I'm getting a lot of weird warnings at the bottom of the page. Adding image.
As an update I followed the instructions to
Everything is functional now
Hello there,
Thanks for writing in!
We are very sorry for the late answer, we were working with a limited resources for a past few days , thank you for your patience and your understanding!
1) You can try to edit this line at the end of the file, after the # END WordPress line to 50 or 100m.:
Hope this can be helpful for you.
On case this doesn't help you could you would you mind providing us WP and FTP login credentials (in Private Reply) and site url, so we can take a closer look?
2)In order to hide these, please take a look at this helpful article:
https://aristath.github.io/blog/wp-hide-php-errors
Please let us know if there is something else we can do for you!
Thank You,
Kind Regards,
Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.