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I have imported your Creator theme and the demo content but the slider does not work. I have looked at other tickets which give instructions on importing the slider revolution demo data separately, but I do not have that option. (Please see attached screenshot - there are no options at all to import anything). Please can you advise what to do?
I have imported your Creator theme and the demo content but the slider does not work. I have looked at other tickets which give instructions on importing the slider revolution demo data separately, but I do not have that option. (Please see attached screenshot - there are no options at all to import anything). Please can you advise what to do?
Thank you.
Hello there,
Welcome to your support management and thank you for choosing our theme!
Would you mind providing us with login credentials (in Private Reply) and site url, so we can take a closer look?
Kind Regards,
Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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Hello! I bought Thema Vina and installed the Revolution Slider plugin but did not activate ... What do I have to do?
Hello,
The credentials you sent seem to be invalid
Can you please check that out? Thanks.
@Dan, we've seen the ticket you opened and will respond as soon as possible. If you have the same problem, please open a new thread. Thanks.
Elated
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi - It looks as though Slider Revolution is not licensed with this theme so it is not working. Please can you advise ASAP.
Many thanks.
Hello there,
Thanks, it worked!
As I can see everything looks fine in your backend and I have imported one test slider for you.
Please import the rest of them following this article:
How to import Slider revolution?
Please let us know if there is something else we can do for you!
Thank You,
Kind Regards,
Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.