Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
I am not exactly sure what do you refer to, could you please be more specific, a screenshot and a link of an issue would be very helpful?
Also please make sure your Shop page is set in Dashboard > WooCommerce > Settings > Products Tab:
Also please set cart page as well in Dashboard > WooCommerce > Settings > Checkout Tab:
In case you are meeting any further issue with this, would you mind providing us with login credentials (in Private Reply) and site url, so we can take a closer look?
Please let us know if there is something else we can do for you! Thank You, Kind Regards, Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thank you, Jerry
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hi, I'm setting up the site, but when I want to see some activity, it takes me to the home
Hello Juan,
Thanks for writing in!
I am not exactly sure what do you refer to, could you please be more specific, a screenshot and a link of an issue would be very helpful?
Also please make sure your Shop page is set in Dashboard > WooCommerce > Settings > Products Tab:
Also please set cart page as well in Dashboard > WooCommerce > Settings > Checkout Tab:
In case you are meeting any further issue with this, would you mind providing us with login credentials (in Private Reply) and site url, so we can take a closer look?
Please let us know if there is something else we can do for you!
Thank You,
Kind Regards,
Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, I think you did not understand the problem.
Attached video showing the error
I am experiencing the same issue.
Me, too! Same issue. Following for a resolution.
Hi there,
You will have to turn off page transitions.
Page transitions can be turned off from:
1. Theme Options > General
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thanks, solved!
Hello,
You're welcome.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thank you,
Jerry
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.