Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
We are very sorry for the late answer, we were working with a limited resources for a past few days and we are not working during the weekends, thank you for your patience and your understanding!
In case you are referring to portfolio list, you have options to set different image sizes for masonry portfolio list inside portfolio singles:
You can choose on on your portfolio singles 4 different dimensions for showing their featured image in masonry list, just please pay attention to uploading featured images of appropriate size:
For Default/Small: Both high and width bigger than 550px Large Width:width bigger than 1100px Large Height:height bigger than 1100px Large Width/Height: Both high and width bigger than 1100px:
Please let us know if there is something else we can do for you!
Thank You, Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
No. That is placed in page backend of the portfolio item in here:
You can update our theme by performing following steps:
1. Download latest All files & documentation file from ThemeForest (your Downloads page) 2. Extract it and locate yvette.zip 3. Extract yvette.zip and locate yvette folder 4. Copy/Replace the content of yvette folder to /wp-content/themes/yvette folder of your web site.
Using this method, none of existing content or settings will be lost. Also, you will have to do this with FTP client that you're using.
How can I can I have wider images take up more space horizontally?
Currently all of my images are constrained to the same width.
Thanks for your help!
Hello Ross,
Thanks for writing in!
We are very sorry for the late answer, we were working with a limited resources for a past few days and we are not working during the weekends, thank you for your patience and your understanding!
In case you are referring to portfolio list, you have options to set different image sizes for masonry portfolio list inside portfolio singles:
You can choose on on your portfolio singles 4 different dimensions for showing their featured image in masonry list, just please pay attention to uploading featured images of appropriate size:
For Default/Small: Both high and width bigger than 550px
Large Width:width bigger than 1100px
Large Height:height bigger than 1100px
Large Width/Height: Both high and width bigger than 1100px:
Please let us know if there is something else we can do for you!
Thank You,
Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I can't find that option, is that under the ELATED OPTIONS -> PORTFOLIO -> PORTFOLIO SINGLE?
I noticed that Yvette was updated, would that be part of the issue? How do I update the theme?
Thank you for your help!
Hi Ross,
No. That is placed in page backend of the portfolio item in here:
You can update our theme by performing following steps:
1. Download latest All files & documentation file from ThemeForest (your Downloads page)
2. Extract it and locate yvette.zip
3. Extract yvette.zip and locate yvette folder
4. Copy/Replace the content of yvette folder to /wp-content/themes/yvette folder of your web site.
Using this method, none of existing content or settings will be lost. Also, you will have to do this with FTP client that you're using.
Also you can perform a site backup, just in case.
https://wordpress.org/plugins/search/site+backup/
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.