Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.

Okay
  Public Ticket #1770303
Backend editor not working on posts
Closed

Comments

  • jeremy7s started the conversation
    November 3, 2018 at 10:05am

    Hi PIC,

    I'm happy using this theme. but the Page Builder is not working when I tried to write a post.

    Page Builder in page editor is working properly.

    I tried deactivating/activating other plug-ins.

    What do you think is the problem?

    Best Wishes,

    JC

  • jeremy7s replied
    November 3, 2018 at 12:50pm

    Hi,

    I solved the problem by changing role manager on PB.

  •  1,845
    Elated replied
    November 5, 2018 at 1:33pm

    Hi there,

    Sorry for the late response, our working hours are only during the weekdays.

    We are glad that you've managed this!

    Let us know if you have any other questions! 

    Best regards,

    Marie

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.