Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
Please provide me with the exact page link(s) where this is happening, and I can take a closer look.
I've just checked this out on your demo site and as you can see in the following screenshot it seems like everything looks fine >>
Please note that on smaller screens, two columns will be shown in the line, instead of four like on desktop view >>
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thank you, Jerry
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I'm creating an Elated Pricing Table and I want 4 columns (1 row, 4 columns) but it's previewing as 2 rows, 2 columns. Help.
Mike
Hi Mike,
When you're creating this you will have to set this (number of columns) up in here:
Did you choose in here four columns? Let us know!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Yes, but 4 shows 2x2 (just like when 2 columns is selected). If I choose 3, I see 3 on top then 1 wraps underneath.
Hello,
Please provide me with the exact page link(s) where this is happening, and I can take a closer look.
I've just checked this out on your demo site and as you can see in the following screenshot it seems like everything looks fine >>
Please note that on smaller screens, two columns will be shown in the line, instead of four like on desktop view >>
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thank you,
Jerry
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.