Comments megschneider started the conversationNovember 5, 2018 at 5:44amI cannot even log into my blog after I tried to install the new theme. :( 1,845Elated repliedNovember 6, 2018 at 1:57pmHi,Welcome to your support management and thank you for choosing our theme!Sorry to hear that , but probably you delete a database with WP admin credentials. Try to remember a installation WP credentials. Read more about how to recovery a WP credentials from a next articles. https://www.wpbeginner.com/beginners-guide/how-to-reset-a-wordpress-password-from-phpmyadmin/https://www.wpexplorer.com/reset-wordpress-password-using-mysql/We are here if you have any additional questions.Best Regards,Mike The Elated Support Center has been moved to our centralized support platform. Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. If you wish to submit a new support request, for all new inquiries please head on to our Help Center.Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes. Don’t forget to sign up for our newsletter and be the first to find out all the latest news. Sign in to reply ...
I cannot even log into my blog after I tried to install the new theme. :(
Hi,
Welcome to your support management and thank you for choosing our theme!
Sorry to hear that , but probably you delete a database with WP admin credentials. Try to remember a installation WP credentials. Read more about how to recovery a WP credentials from a next articles.
https://www.wpbeginner.com/beginners-guide/how-to-reset-a-wordpress-password-from-phpmyadmin/
https://www.wpexplorer.com/reset-wordpress-password-using-mysql/
We are here if you have any additional questions.
Best Regards,
Mike
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.