Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
I've just checked this out on your webisite and as you can see in the following screenshot, it seems like everything works/looks fine >>
If you referring to this gap below the slider on mobile view (screenshot underneath) >>
you can just go to alter that page >> and then set Content Top Padding to 0 >> and Set this top padding for mobile header to Yes.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thank you, Jerry
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
The social media icons should be in grey portion as in the screenshot of demo Moose template. Also the phone number is not displaying properly.. I am not getting proper Solution , please fix this ASAP.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thank you, Jerry
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hi,
Thanks for credentials but unfortunately we cant see a that page. See a screenshot below.
Best Regards,
Mike
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi,
As i told in the first ticket, Please point the domain in the host file IP: 37.59.142.186
================================
IP: 37.59.142.186
Domain Still Not pointed to server so please set the IP on host file of your local machine and load the website.
================================
https://support.managed.com/kb/a683/how-to-modify-your-hosts-file-so-you-can-work-on-a-site-that-is-not-yet-live.aspx
https://www.siteground.com/kb/how_to_use_the_hosts_file/
Hello,
I've just checked this out on your webisite and as you can see in the following screenshot, it seems like everything works/looks fine >>
If you referring to this gap below the slider on mobile view (screenshot underneath) >>
you can just go to alter that page >> and then set Content Top Padding to 0 >> and Set this top padding for mobile header to Yes.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thank you,
Jerry
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello,
The social media icons should be in grey portion as in the screenshot of demo Moose template. Also the phone number is not displaying properly.. I am not getting proper Solution , please fix this ASAP.
Thanks
Hello,
You can try to add this css underneath in Appearance >> Customize >> Additional CSS field:
@media only screen and (max-width: 1000px) {.header_top .left .inner>div, .header_top .left .inner>div:last-child, .header_top .right .inner>div, .header_top .right .inner .header-widget, .header_top .right .inner .header_top_side_button {
float: left;
}
}
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thank you,
Jerry
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.