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Okay
  Public Ticket #1774759
Demo Content
Closed

Comments

  • Diego started the conversation

    Hello, I followed all the steps of the tutorial to install the theme, but the import of demo content hangs at 90%.

    how can I solve?

    Thank You.

  •  1,845
    Elated replied

    Hello there,

    Welcome to your support management and thank you for choosing our theme!

    Generally speaking 90% usually means that only the menus aren't imported and you could try to import only the content without images in order to get to 100%. If you doesn't succeed to finish the demo import this way, you should try to set max_input_vars as well :

    max_input_vars=3000;

    You should also make sure PHP version on your server is updated.  5.6 will do the job, but you may use 7 as well.

    Please let us know if there is something else we can do for you!

    Thank You, Norah


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  • Diego replied

    Thank you, it worked!

    Now how do I make the courses appear in the demo?

    The message "Sorry, no posts matched your criteria."

    I would also like to know how to change the color of the red line below the main menu text. and that also appears when I hover the mouse.


    Thank you

  •  1,845
    Elated replied

    Hello Diego,

    Great, thanks for letting us!

    We are very sorry for the late answer, we were working with a limited resources for a past few days, thank you for your patience and your understanding!

    Usually issue with "Sorry, no posts matched your criteria." is caused by deleting a Category that was used in the List element(any list, it could be portfolio, course, blog, etc. list). Now, even if you try to edit the element, you won't be able select any Category.

    Resolution of this issue is just removing the complete List element and replacing it with a new one. Regarding the underline please copy code bellow to Appearance > Customize > Additional CSS:

    .eltdf-main-menu>ul>li.eltdf-active-item>a .item_text:before {
        border-bottom: solid 2px #000;
    }
    .eltdf-main-menu>ul>li>a .item_text:before {
        border-bottom: solid 2px #000;
    }

    Please let us know if there is something else we can do for you!

    Thank You,
    Norah


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • Diego replied

    Hello, I would like to know how I can change the Euro currency to Brazilian Reais in the whole theme. I would also like to know how I translate the whole thema into the portuguese of brazil.

    I do not intend to use e-commerce, so in the location of the "view cart" button I would like to add a button directing to another page, changing the text of the button and also the destination. How do I perform this setup?

    Thank you very much.

  •  1,845
    Elated replied

    Hi Diego,

    I apologize about the belated reply - we have been getting a lot of tickets lately, and our reply times have not been as fast as we would have liked.

    1. Go to the WooCommerce > Settings and set there your currency. 

    2. To translate any label in the theme, you would have to use a 3rd party plugin, such as WPML or Loco Translate or Polylang.

    This way, you'd be able to translate string of any kind, including the Widget Area names and titles, as well as WooCommerce labels. These plugins are quite straight-forward and easy to use even for the least experienced users. Have in mind that only WPML is tested with our themes, so others might not work perfectly with every element of the theme, but from the feedback of our users, in most cases, there are no problems. 

    Additionally, if you want to manually translate some strings and go more into details, you can use some translation software like Poedit

    Note that when translating labels from plugins, you will generate files like domain-RU.mo and domain-RU.po. And you need to rename these to follow this example: core-plugin-ru_RU.mo and core-plugin-ru_RU.po.

    Helpful reading:
    https://code.tutsplus.com/tutorials/translating-your-theme--wp-25014

    3. You can remove it from that place, but you will have to set that other button somewhere else, because adding different button on the same place would require some custom coding and we are not in the position to take any additional work. 

    You can remove it with this code:

    .eltdf-course-single-holder .eltdf-course-basic-info-wrapper .eltdf-course-action {
        display: none;
    }
    

    And then you can add button using WPBakery element Button:

    to the course page backend.

    Let us know if you have any other questions! 

    Best regards,

    Marie


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.