Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
I've worked with Beaver Builder before (included with this template) and I've never seen it do this! When I go to alter a module in the template, there's only code, no modules. Before I give you a bad review, I wanted to see if you could tell me why its doing that? The text in the description I read before I purchased said I didn't have to know code. I do know it, but I want to have a visual interface, not code.
In order to enable WPBakery Page Builder for WordPress (formerly Visual Composer) on Different Post Types like Posts or Portfolio Pages.
You need to navigate to Dashboard > WPBakery Page Builder > Role Manager > choose a role > set Post types to Custom > check the post types where you want a builder to show in.
If the problem persists, please provide us with your wp-admin credentials (in Private Reply) so we can take a closer look.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thank you, Jerry
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Thanks for the response! I had already done that before I submitted this ticket and it still came up as all code with no drag and drop available. I'm almost finished with the site now. I went ahead and used Beaver Builder since WPBakery wasn't working. I did have to rebuild all the content on the site, but I'm using the header and footer you created.
I'm thinking there's some kind of conflict between BeaverBuilder and WPBakery. I'm wondering why both were included in your setup? I'm no expert in your template, but I do know something went wrong!
Please try adding those lines to WordPress .htaccess file.
BeaverBuilder was not included with our template, maybe it came with your hosting or something like that. It could be a conflict with some other third party plugin or with theme scripts, or a matter of configuration - maybe some particular setting causes conflict.
Please, can you provide us admin credentials so we can take a look?
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I've worked with Beaver Builder before (included with this template) and I've never seen it do this! When I go to alter a module in the template, there's only code, no modules. Before I give you a bad review, I wanted to see if you could tell me why its doing that? The text in the description I read before I purchased said I didn't have to know code. I do know it, but I want to have a visual interface, not code.
I am having the same issue. Every page but one. It's driving me up a wall! Thank you.
Hello,
In order to enable WPBakery Page Builder for WordPress (formerly Visual Composer) on Different Post Types like Posts or Portfolio Pages.
You need to navigate to Dashboard > WPBakery Page Builder > Role Manager > choose a role > set Post types to Custom > check the post types where you want a builder to show in.
If the problem persists, please provide us with your wp-admin credentials (in Private Reply) so we can take a closer look.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thank you,
Jerry
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi Jerry,
Thanks for the response! I had already done that before I submitted this ticket and it still came up as all code with no drag and drop available. I'm almost finished with the site now. I went ahead and used Beaver Builder since WPBakery wasn't working. I did have to rebuild all the content on the site, but I'm using the header and footer you created.
I'm thinking there's some kind of conflict between BeaverBuilder and WPBakery. I'm wondering why both were included in your setup? I'm no expert in your template, but I do know something went wrong!
Hi there,
If the WPBakery is not showing up in your backend, issue is most likely with the server configuration/resources.
Visual Composer is not working?
Please try adding those lines to WordPress .htaccess file.
BeaverBuilder was not included with our template, maybe it came with your hosting or something like that. It could be a conflict with some other third party plugin or with theme scripts, or a matter of configuration - maybe some particular setting causes conflict.
Please, can you provide us admin credentials so we can take a look?
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.