Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
Welcome to your support management and thank you for choosing our theme!!
We are very sorry for the late answer, we were working with a limited resources for a past few days and we are not working during the weekends, thank you for your patience and your understanding!
I am sorry, I am not sure I understand you completely. Could you please send us a screenshot from a frontend of the functionality you would like to achieve?
Please let us know if there is something else we can do for you! Thank You, Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Such an option, unfortunately, does not exist within the theme.
Achieving this would require some custom coding, but we are not in a position to accept any custom work, because we primarily need to focus on providing Theme Support to all customers.
In case you are not familiar with programming, you could look for someone who you can hire for this kind of job at the following link: - http://studio.envato.com
Thanks for understanding.
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
from listing page, I want to change skype to LINE or add new field about LINE into this page.
please help.
Hello there,
Welcome to your support management and thank you for choosing our theme!!
We are very sorry for the late answer, we were working with a limited resources for a past few days and we are not working during the weekends, thank you for your patience and your understanding!
I am sorry, I am not sure I understand you completely. Could you please send us a screenshot from a frontend of the functionality you would like to achieve?
Please let us know if there is something else we can do for you!
Thank You,
Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Sorry for make you confused. I want to add 'LINE' to new social profile or replace skype.
we can get this icon from font awesome <i class="fab fa-line"></i>
https://fontawesome.com/icons/line?style=brands
Can I able to change ?
Hi there,
Such an option, unfortunately, does not exist within the theme.
Achieving this would require some custom coding, but we are not in a position to accept any custom work, because we primarily need to focus on providing Theme Support to all customers.
You can read more about it items not included in support here:
http://themeforest.net/page/item_support_policy#whats-not-included-item-support.
In case you are not familiar with programming, you could look for someone who you can hire for this kind of job at the following link: - http://studio.envato.com
Thanks for understanding.
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.