Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
We are very sorry for the late answer, we were working with a limited resources for a past few days and we are not working during the weekends, thank you for your patience and your understanding!
When it comes to refund request, you will need to submit one to Envato Market directly. We do not make refund decisions, we only provide support for our users. Thank you for understanding.
Please let us know if there is something else we can do for you regarding the theme! Thank You, Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
This theme was purchased by accident. Please tell me what i need to do to get a refund.
Hello there,
Thanks for writing in!
We are very sorry for the late answer, we were working with a limited resources for a past few days and we are not working during the weekends, thank you for your patience and your understanding!
When it comes to refund request, you will need to submit one to Envato Market directly. We do not make refund decisions, we only provide support for our users. Thank you for understanding.
Please let us know if there is something else we can do for you regarding the theme!
Thank You,
Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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