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  Public Ticket #1780086
Mobile display
Closed

Comments

  • SylwiaKacc started the conversation

    Hi,

    I have a problem with button illumination on mobile devices - it's blue (when I click on every button, links, menu, social media icons etc.). How can I change colour? 

    I'm adding attachments.

  • SylwiaKacc replied

    And, sometimes, instead of hamburger menu and "back to top" arrow there are strange characters - instead of hamburger menu is "a" and instead of arrows there are just square (or envelope). This happens on some mobile device and I don't know why? How to prevent incorrect display of characters (especially hamburger menu!!!)?

    Best Regards

  •  1,845
    Elated replied

    Hi there,

    This depends on which browser your using, this is not theme related. On Google chrome is this blue color, but for example if you use Firefox you will not have that color. 

    Please try to follow the instructions from this link in order to solve these Cross-Origin errors: 

    https://davidwalsh.name/cdn-fonts
    These instructions work for all browsers and icon packs.
    Basically you need to add few lines of code inside of a .htaccess file and it is better to ask you host to do that for you in case that you are not feeling comfortable doing that:

    <IfModule mod_headers.c>
      <FilesMatch "\.(ttf|ttc|otf|eot|woff|woff2|font.css|css|js)$">
        Header set Access-Control-Allow-Origin "*"
      </FilesMatch>
    </IfModule>

    Most of the users were able to solve this cross-origin problem with the solution from that article, but if that does not work for you, you will need to contact your hosting provide support and ask them to fix the Cross-Origin issue, as it is server oriented.

    Let us know if you have any other questions! 

    Best regards,

    Marie


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