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  Public Ticket #1784348
Sticky Right Social Media Widget
Closed

Comments

  • rominamak started the conversation

    Hi, the sticky right (upper hand corner) social media icons are not showing on mobile or tablet version. I would like my social media icons to be right at the top like they are on desktop. How can I do this?

  •  1,845
    Elated replied

    Hi,

    We check and make a custom CSS code to fix a issue because is this icons disabled on tablet/mobile screens by default. 

    @media only screen and (min-width: 1024px) {
        .eltd-page-header{
            display: block!important;
            height: 50px!important;
        }
        .eltd-position-center{
            display: none!important;
        }
    }

    We are here if you have any additional questions.

    Best Regards,
    Mike


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  • rominamak replied

    Hi there,

    The CSS is now making my menu items not appear on the desktop layout, the menu items only appear once the sticky top is activated. In addition, the CSS is still not making the icons show on mobile.

    Please advise.

    Thanks!

  •  1,845
    Elated replied

    Hello there,

    Thanks for writing in!

    We are very sorry for the late answer, we were working with a limited resources for a past few, thank you for your patience and your understanding!

    I am also sorry, I think that my colleague misunderstood your question, I sincerely apologize!

    You can add any widgets you want in Right from Mobile logo area in Appearance>Widgets and those will appear on tablet:

    However I suggest you hide it on mobile with code bellow because it might overlap your logo in such a narrow screen:

    @media only screen and (max-width: 480px){
    .eltd-mobile-header-holder .eltd-position-right {
        display: none;
    }}

    Please let us know if there is something else we can do for you!

    Thank You,
    Norah


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.