Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
I just bought & installed your Newsroom theme. I was hoping that it would transform my page structure into something similar to what's on your demo page: http://newsroom.elated-themes.com, but instead, I just have 1 column and have no idea how to tweak the layout to be closer to what you had in the demo.
I will also send you the code for this page but please bear in mind that it might not display in a same way because you most probably do not have same categories:
Hello,
I just bought & installed your Newsroom theme. I was hoping that it would transform my page structure into something similar to what's on your demo page: http://newsroom.elated-themes.com, but instead, I just have 1 column and have no idea how to tweak the layout to be closer to what you had in the demo.
Hello there,
Welcome to your support management and thank you for choosing our theme!
We are very sorry for the late answer, we were working with a limited resources for a past few, thank you for your patience and your understanding!
Perhaps to go idea is to import demo content in order to be able to see ways which all page are build closely:
Complete Guide To Demo Import
I will also send you the code for this page but please bear in mind that it might not display in a same way because you most probably do not have same categories:
Please let us know if there is something else we can do for you!
Thank You,
Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I have this same issue.
Where do we add that code you provided?
How do we make our demo site look like your demo site?
Nevermind.
I figured it out. This code overwrites everything else you try to add to the page.
Hi there,
I am glad that you managed it.
If you need any further assistance, feel free to write back in.
Best regards,
George
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.