Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
We are so sorry for the late response, we are handling a lot of tickets these days and the weekend days are behind us.
Can you provide us admin credentials in private reply so we can take a look at this? From this point there is not much that we can do, because your website is under the maintenance and we can not inspect the issue.
Thanks!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello team.
Why can not work sticky info in single product layout
Hello team.
Why can not work sticky info in single product layout?
Please bring to me answer for question.
Thnak you//
Hi there,
We are so sorry for the late response, we are handling a lot of tickets these days and the weekend days are behind us.
Can you provide us admin credentials in private reply so we can take a look at this? From this point there is not much that we can do, because your website is under the maintenance and we can not inspect the issue.
Thanks!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there,
Sorry for the late response, it's caused because of the numbers of tickets we are getting these days.
I can see what is the issue. Thanks for the explanation, we have passed this over to our developers.
As soon as we have news on this we will inform you.
Please be patient.
Thanks!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.