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After I insert Client Carousel and added Carousel Item with images, how do I sort its order? Or I need to add again and make order before adding images?
I have tried the drag handle but it seems that it did not effective in ordering.
Thanks a lot for your reply. Client Carousel Item is not sortable, it is no same as for example Icon with text which is sortable. Even I drag the Client Carousel Item, it does not move to new position. I have tried to inspect that it does have a sortable attributes inside but it simply does not working like other elements. So, would you please inquire the development team for us?
Because it is a child of both Clients Grid and Clients carousel according to the Allston design, and this setting will cause 'unsortable' when it is under carousel grid container because it is only seen as a child in Clients Carousel.
After I insert Client Carousel and added Carousel Item with images, how do I sort its order? Or I need to add again and make order before adding images?
I have tried the drag handle but it seems that it did not effective in ordering.
Thanks.
Hi there,
Sorry for the late response, our working hours are only during the weekdays.
You can sort them with drag and drop. Just move the items how you like to order it.
Let us know if you have any other questions!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
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Hi Marie,
Thanks a lot for your reply. Client Carousel Item is not sortable, it is no same as for example Icon with text which is sortable. Even I drag the Client Carousel Item, it does not move to new position. I have tried to inspect that it does have a sortable attributes inside but it simply does not working like other elements. So, would you please inquire the development team for us?
Thanks a lot.
Hi there,
As you can see in the following video, you can drag and drop items: https://www.screencast.com/t/P8TlYU0w8
And you can see in here that the order is changing (before reordering):
(after reordering, I move the second item to the last place):
Are we talking about same element?
Can you provide me URL to your website and to that page and also admin credentials so we can take a look at this, if you have issue with moving those?
Thanks!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi Marie,
Thanks for your effort.
I found out the reason why the carousel item cannot be drag and drop in the backend editor (Bakery Page Builder).
Because there is a bug in the clients-carousel-items.php, in line 27, it is
Because it is a child of both Clients Grid and Clients carousel according to the Allston design, and this setting will cause 'unsortable' when it is under carousel grid container because it is only seen as a child in Clients Carousel.
So the solutions is:
After that, it is sortable normally.
Best Regards,
Simon
Hi there Simon,
I apologize about the belated reply - we have been getting a lot of tickets lately, and our reply times have not been as fast as we would have liked.
I'm glad that you've managed this and thanks for the feedback!
For any other questions, let me know! I'm here to help!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.