Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards, Jerry Legend Elated Support
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I am sorry, but I am not asking for a 3rd party plugin, but for a proper RSS Feed directly from the website. How does it come that the one provided by your template is not fully working? And why do we discover that after weeks working on it, when the website is almost finished?
Dear Elated,
We need to access the RSS feed of the News in order to display them in an application for smartphone.
But if we use:
https://kennol.com/feed/
we miss the main picture of the article.
What should we do so it works correctly?
Best regards,
Vincent
Hello,
Maybe this 3rd party plugin can be helpful for you >> https://wordpress.org/plugins/wp-rss-aggregator/
Please note that we have not tested every available plugin and cannot guarantee compatibility with all 3rd party plugins available.
Also, please take a closer look at this article about RSS feed here >> https://codex.wordpress.org/WordPress_Feeds
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards,
Jerry Legend
Elated Support
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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Hello Jerry,
I am sorry, but I am not asking for a 3rd party plugin, but for a proper RSS Feed directly from the website.
How does it come that the one provided by your template is not fully working?
And why do we discover that after weeks working on it, when the website is almost finished?
Best regards,
Vincent