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  Public Ticket #1799989
Shift Image Over
Closed

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  •   allisoncpadilla started the conversation
  •  1,845
    Elated replied

    Hi there,

    We are so sorry for the late response, we are handling a lot of tickets these days and the weekend days are behind us.

    Can you tell me where do you want to shift your image? I can not access your website to take a look at this, because the credentials you've provided are not the proper one. 

    Since you're using text block, you can do that here in the text settings options:

    Best regards,

    Marie


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

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  •   allisoncpadilla replied privately
  •   allisoncpadilla replied privately
  •  1,845
    Elated replied

    Hi Allison,

    I apologize about the belated reply - we have been getting a lot of tickets lately and the weekend days are behind us, and our reply times have not been as fast as we would have liked.

    1. The code is working, you just have to set larger font size, for example 25px:

    2. I can see that you have a lot of some 3rd party plugins and maybe some of them can cause this kind of issue. Try to deactivate all of your 3rd party plugins to make sure they are not causing this issue. If the issue goes away, then you can enable them one by one to find out which one is causing the issue.

    3. The page is working as I can see:https://thismissblog.com/contact/ You just have to set the proper on in the menu. I only noticed that the menu item from the header is not the contact page:

    Remove that one (category) and add contact page from the pages tab:

    4. I can see that the image is set on the left side and text on the right side:

    Can you tell me what are you trying to achieve here? You want to set image in center and bellow that text or something else? Let me know! 

    5. Instagram feed is working, here is some test page where you can see that: https://thismissblog.com/test/ 

    Can you tell me where did you set it and what is not working properly?

    6. In this columns widget that you've set is empty:

    And in this one text is there, but it's black and that is why you can not set it:

    If you paste this code in Appearance > Customize > Additional CSS:

    footer .textwidget p {
        color:#fff;
    }
    

    Your text will be white. 

    Best regards,

    Marie


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •   allisoncpadilla replied privately
  •   allisoncpadilla replied privately
  • allisoncpadilla replied

    Hi.  Can you please help me?  I really need help to get my blog open for business :( 

  •   allisoncpadilla replied privately
  •   Elated replied privately