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1. I choose the "squeezing image" option on the "elated portfolio list" and now I have a with boarder, can we change to same color on the background?
2. On mobile dosent't work, I have the white boarder visible all the time. And the icons should be in two columns, two on up and two icons on the above. I dont like the way that I need to scroll the page to see the others icons.
1. As you can see on the attached image, on mobile the icons are super super small, we can barely see them, and they are not centered and cut off. They should be bigger enough to occupy the all page.
2. There is also too much space on the top
3. Also I would like to have the menu transparent instead of white.
Please give me a feedback as soon as possible since the website is already live.
Also I am taking off the code:
@media only screen and (max-width: 680px){
.eltdf-portfolio-list-holder.eltdf-pl-gallery article { width: 50%!important;
}
}
for the moment, because I can't leave it like that.
I apologize about the belated reply - we have been getting a lot of tickets lately and the weekend days are behind us, and our reply times have not been as fast as we would have liked.
1. I've just checked this out on your website and as you can see in the following screenshot, it seems like everything looks fine >>
Please try deleting your browser cache, or access your website from another browser/device to see if the problem persists.
If the problem persists, please be more specific about it, and let us know how we can reproduce it on our end (some specific device or browser or OS) and we will take a closer look.
2. I am not quite sure what is the problem here, could you please be a little bit more specific? Provide me with the exact page link(s) where this is happening, and I can take another look. Some screenshots can be helpful as well. Thanks.
If you are referring to this space (screenshot below), as you can see in the following screenshot, there is an Empty Space shortcode added >>
3. You can try to add this css underneath in Appearance >> Customize >> Additional CSS field:
@media only screen and (max-width: 1024px) { body:not(.eltdf-content-is-behind-header):not(.error404) .eltdf-content { margin-top: -70px !important; } }
Also, please note that in order to achieve a Transparent Header layout (desktop view), you need to navigate to Theme Options > Header and set these two options:
- Background color > (any color, but it's required) - Background transparency > set to 0
Also note that these are Global Options. And each page these same options from above, and if set on the page, it will override Global Options..
So you need to go to Dashboard > Pages > find and Edit single page > scroll towards the bottom > check if these two options are set already.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards, Jerry
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello,
1. I choose the "squeezing image" option on the "elated portfolio list" and now I have a with boarder, can we change to same color on the background?
2. On mobile dosent't work, I have the white boarder visible all the time. And the icons should be in two columns, two on up and two icons on the above. I dont like the way that I need to scroll the page to see the others icons.
Can you please fix those issues.
Thanks
Hi there,
I apologize about the belated reply - we have been getting a lot of tickets lately, and our reply times have not been as fast as we would have liked.
1. You can change the color with this code :
.eltdf-portfolio-list-holder.eltdf-pl-squeezing-image article .eltdf-pli-image:after { border: 20px solid #ffcccc; }Just paste it in Appearance > Customize > Additional CSS.
2. When you change the color, it will not be visible anymore.
Try to paste this code:
@media only screen and (max-width: 680px){ .eltdf-portfolio-list-holder.eltdf-pl-gallery article { width: 50%!important; } }Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Didn't work out.
1. As you can see on the attached image, on mobile the icons are super super small, we can barely see them, and they are not centered and cut off. They should be bigger enough to occupy the all page.
2. There is also too much space on the top
3. Also I would like to have the menu transparent instead of white.
Please give me a feedback as soon as possible since the website is already live.
Also I am taking off the code:
@media only screen and (max-width: 680px){ .eltdf-portfolio-list-holder.eltdf-pl-gallery article { width: 50%!important; } }for the moment, because I can't leave it like that.
Hello,
I apologize about the belated reply - we have been getting a lot of tickets lately and the weekend days are behind us, and our reply times have not been as fast as we would have liked.
1. I've just checked this out on your website and as you can see in the following screenshot, it seems like everything looks fine >>
Please try deleting your browser cache, or access your website from another browser/device to see if the problem persists.
If the problem persists, please be more specific about it, and let us know how we can reproduce it on our end (some specific device or browser or OS) and we will take a closer look.
2. I am not quite sure what is the problem here, could you please be a little bit more specific? Provide me with the exact page link(s) where this is happening, and I can take another look. Some screenshots can be helpful as well. Thanks.
If you are referring to this space (screenshot below), as you can see in the following screenshot, there is an Empty Space shortcode added >>
3. You can try to add this css underneath in Appearance >> Customize >> Additional CSS field:
@media only screen and (max-width: 1024px) {body:not(.eltdf-content-is-behind-header):not(.error404) .eltdf-content {
margin-top: -70px !important;
}
}
Also, please note that in order to achieve a Transparent Header layout (desktop view), you need to navigate to Theme Options > Header and set these two options:
- Background color > (any color, but it's required)
- Background transparency > set to 0
Also note that these are Global Options. And each page these same options from above, and if set on the page, it will override Global Options..
So you need to go to Dashboard > Pages > find and Edit single page > scroll towards the bottom > check if these two options are set already.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards,
Jerry
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.