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Okay
  Public Ticket #1803866
Configuration
Closed

Comments

  • Leovilan started the conversation

    Hi,

    I already installed eSmart theme on my wordpress but it´s not actived and I would like to know why when I click to see in live this image attached shows up. 

    The only way to change and configure is when the theme is activated?

  •  1,845
    Elated replied

    Hi there,

    Welcome to your support management and thank you for choosing eSmarts!

    Sorry for the late response, our working hours are only during the weekdays.

    You can customize and configure the theme when it's activated only. Can you tell me what are you trying to achieve?

    Let me know! 

    Best regards,

    Marie


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