Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
Please note that Single product page ingerits some page settings from default shop page (WooCommerce >> Settings >> Products >> Display) so you can go to alter that page and then check if there is set Transparent Herder for that page.
If the problem persists, please provide me wp-admin credentials + your site URL (in Private Reply) so I can take a closer look and try to assist you as soon as possible.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards, Jerry
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
When accessing a product through its title, the page appears unordered, as if the template was broken.
Hello,
Please note that Single product page ingerits some page settings from default shop page (WooCommerce >> Settings >> Products >> Display) so you can go to alter that page and then check if there is set Transparent Herder for that page.
If the problem persists, please provide me wp-admin credentials + your site URL (in Private Reply) so I can take a closer look and try to assist you as soon as possible.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards,
Jerry
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thank you!. Resolved matter
Hi there,
You're welcome!
Let us know if you have any other questions, we are here to help!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.