Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
Unfortunately, there is no predefined option to add some new fields within this form.
Achieving this will require some custom coding, but we are not in a position to accept any custom work, because we primarily need to focus on providing Theme Support to all customers. We hope you understand.
In case you are not familiar with programming, you could hire someone to do this for you. You could look for someone who you can hire for this kind of job at the following link: - http://studio.envato.com
Thanks for understanding.
If you want to hide some specific field, maybe we can try to assist you with that. Just provide me with some login credentials (in Private Reply) so I can login in and then inspect it and try to hide it using some custom css.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards, Jerry
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I think they do not understand my question, what I want is to remove fields from the form, I do not want to add new ones, that's why I'm going to the support.
The fields that I want to remove are those that I marked in the image annexed previously.
5 days ago I wait for an answer and I put the "error 500", which is just causing me a plugin called elated listing, on the other hand if you update 1 or 2 times the web enters so they can see.
I already solved the problem that one of its plugins caused me, please I would like you to review my previous order to remove the fields of "Price, Discount, sound cloud, Vimeo and Pinterest".
Sorry for the late response, it's caused because of the numbers of tickets we are getting these days.
Such an option, unfortunately, does not exist within the theme.
If you want to achieve this, it would require some custom coding, but we are not in a position to accept any custom work, because we need to focus on providing Theme Support to all customers.
I do not understand, they told me previously that if I want to hide fields it was possible and now they tell me that they can not? and if they will not give me support, then tell me what is the name of the file that handles that form and I modify it, no problem.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards, Vlada
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I would like to know how to remove and add new fields in the form, because the theme uses a shortcode
this part of the form I would like to remove
Hello,
Unfortunately, there is no predefined option to add some new fields within this form.
Achieving this will require some custom coding, but we are not in a position to accept any custom work, because we primarily need to focus on providing Theme Support to all customers. We hope you understand.
In case you are not familiar with programming, you could hire someone to do this for you. You could look for someone who you can hire for this kind of job at the following link: - http://studio.envato.com
Thanks for understanding.
If you want to hide some specific field, maybe we can try to assist you with that. Just provide me with some login credentials (in Private Reply) so I can login in and then inspect it and try to hide it using some custom css.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards,
Jerry
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I think they do not understand my question, what I want is to remove fields from the form, I do not want to add new ones, that's why I'm going to the support.
The fields that I want to remove are those that I marked in the image annexed previously.
please I would like you to give me support in this problem, as I mention what I want to remove the fields that I mentioned previously.
5 days ago I wait for an answer and I put the "error 500", which is just causing me a plugin called elated listing, on the other hand if you update 1 or 2 times the web enters so they can see.
I already solved the problem that one of its plugins caused me, please I would like you to review my previous order to remove the fields of "Price, Discount, sound cloud, Vimeo and Pinterest".
please, would you respond before the weekend?
Hi there,
Sorry for the late response, it's caused because of the numbers of tickets we are getting these days.
Such an option, unfortunately, does not exist within the theme.
If you want to achieve this, it would require some custom coding, but we are not in a position to accept any custom work, because we need to focus on providing Theme Support to all customers.
You can read more about it items not included in support here:
http://themeforest.net/page/item_support_policy#whats-not-included-item-support.
Thanks for understanding.
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I do not understand, they told me previously that if I want to hide fields it was possible and now they tell me that they can not? and if they will not give me support, then tell me what is the name of the file that handles that form and I modify it, no problem.
Hi there,
I apologize about the belated reply - we have been getting a lot of tickets lately, and our reply times have not been as fast as we would have liked.
We can tell you where you can modify those, but like I said, modification is not in our support scope.
Here is the path where this is:
\wp-content\themes\findme\job_managerThere you can find WP Job manager templates.
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I need to know in what file the bid publication form is, then I will change it
the path \ wp-content \ themes \ findme \ job_manager, does not contain the form fields, but calls them in the job submit file and i need
Hello,
You can try to alter these files below >>
wp-content\plugins\wp-job-manager\includes\forms\class-wp-job-manager-form-submit-job.php
wp-content\plugins\wp-job-manager\includes\admin\class-wp-job-manager-writepanels.php
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards,
Vlada
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.