Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
And then you need to paste that key in Theme Options > General > Google maps api key field. Then go to Listings >> Settings and then add that Google Maps api as well.
Please note that Google maps no longer free, and you can take a look at this article about it here >> https://cloud.google.com/maps-platform/pricing/ But you can get monthly US$ 200 free credit.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards, Jerry Legend Elated Support
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
In the attached images you can see the problem you mentioned and how there is no difference in the address load, but where I open the listing the address disappears
Good morning, I could solve the problem alone, the error was that it did not match categories and types of listings, then the map could not geolocate them, I leave in public the ticket in case someone else has the same problem to be able to help.
when he tried to find a job the map is positioned in the middle of the ocean, I do not understand what I have to configure to work correctly.
Hello,
You need to create your google API key by following the instructions here: https://developers.google.com/maps/documentation/javascript/get-api-key
And then you need to paste that key in Theme Options > General > Google maps api key field. Then go to Listings >> Settings and then add that Google Maps api as well.
Please note that Google maps no longer free, and you can take a look at this article about it here >> https://cloud.google.com/maps-platform/pricing/ But you can get monthly US$ 200 free credit.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards,
Jerry Legend
Elated Support
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I already put the api of google maps following the steps but for example if I look for Abertecno it does not place it on the map and it is loaded.
In the attached images you can see the problem you mentioned and how there is no difference in the address load, but where I open the listing the address disappears
.
Hi there,
I apologize about the belated reply - we have been getting a lot of tickets lately, and our reply times have not been as fast as we would have liked.
Can you provide us admin credentials in private reply so we can take a closer look?
Did you tried some other format of the address for example?
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Good morning, I could solve the problem alone, the error was that it did not match categories and types of listings, then the map could not geolocate them, I leave in public the ticket in case someone else has the same problem to be able to help.
Hi there,
Great!
Let us know if you have any other questions!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.